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Refund and delivery policy
DELIVERY POLICY
We offer worldwide delivery.
The delivery cost depends on the weight and size of the order, as well as the chosen delivery method.
We provide several delivery options, including courier delivery, postal service, and self-pickup.
Delivery times depend on the customer's location and the chosen delivery method. Usually, delivery takes from 2 to 14 working days.
We aim to dispatch orders within 2-3 working days from the receipt of payment.
We are not responsible for delays in delivery caused by circumstances beyond our control.
Depending on your location and the size of your order, an additional shipping fee may be charged.You are responsible for paying any taxes applicable to the delivery of your order (sales tax, value-added tax, customs duties, etc.).
RETURN POLICY
If you are not satisfied with the quality of the product, you can return it within 14 days of receiving your order.
The return is possible only if the product has not been used and is kept in its original packaging.
The cost of shipping for the return of the product is not reimbursed.
If the product was damaged during delivery, please contact us within 5 days of receiving your order so that we can organize a return or replacement of the product.
If the product was returned to us due to an incorrect address or absence of the recipient, we will refund the cost of the product, minus the cost of shipping and any additional expenses.
CONTACT US
If you have any questions about our refund and delivery policy, please contact us at email info@liubalesley.com.
