Privacy policy

We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your personal information when you visit our website.

With the continued visit of this website you accept these terms of use and you accept the use of cookies and other tracking systems, unless we have provided for another method of accepting cookies on our website.

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any changes.


1. Website (hereinafter: “Website”)
2. Party responsible for processing personal data (hereinafter: “the controller”): LIUBOV CHICHENKOVA PR PROIZVODNJA UKRASNIH SVEĆA I DRUGIH UKRASA NOVI SAD (LIUBOV CHICHENKOVA PR PRODUCTION OF DECORATIVE CANDLES AND OTHER DECORATIONS NOVI SAD), established at Serbia, Novi sad, Bulevar Patrijarha Pavla 6, apt. 16. Commerce number: 66901742, PIB 113546940.


We may collect personal information from you when you make a purchase, create an account, or sign up for our newsletter. This information may include your name, address, email address, and phone number. We also automatically collect information about your device, such as your IP address and browser type, when you visit our website. The collected data are used and retained for the duration determined by law.


We use your personal information to fulfill your orders, communicate with you about your orders and account, and send you marketing materials if you have opted-in to receive them. We also use your device information to improve our website and to prevent fraudulent activity.


We do not share your personal information with third parties for their marketing purposes. We may share your personal information with our service providers, such as shipping companies and payment processors, to fulfill your orders. We may also share your information with law enforcement or other third parties if required by law.


We use appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. We also use SSL encryption to secure your online transactions.


You can opt-out of receiving marketing materials from us at any time by clicking the "unsubscribe" link in our emails. You can also request to access, update, or delete your personal information by contacting us at email Each request must be accompanied by a copy of a valid ID, on which you put your signature and state the address where we can contact you. Within one month of the submitted request, you will receive an answer from us.


Access to and use of the website are strictly personal. You will refrain from using the data and information of this website for your own commercial, political or advertising purposes, as well as for any commercial offers, in particular unsolicited electronic offers.


1. All materials contained on this website, including but not limited to text, graphics, images, photographs, videos, audio clips, and digital downloads, are protected by international copyright laws. Except as expressly stated herein, no portion of the materials on this website may be reproduced, modified, distributed, transmitted, displayed, or performed, in whole or in part, without the prior written permission of LIUBOV CHICHENKOVA PR PROIZVODNJA UKRASNIH SVEĆA I DRUGIH UKRASA NOVI SAD / (LIUBOV CHICHENKOVA PR PRODUCTION OF DECORATIVE CANDLES AND OTHER DECORATIONS NOVI SAD).

2. Any unauthorized use of any materials on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes
If you have any questions about this copyright notice or would like to obtain permission to use any of the materials on this website, please contact by


The controller is not responsible for any failures, disruptions, difficulties, or interruptions in the functioning of the website, which may cause temporary inaccessibility of the website or any of its functionalities. As a user, you are responsible for the way you seek connection to our website. It is your responsibility to take all necessary steps to protect your equipment and data against hazards such as virus attacks on the Internet. Furthermore, you are solely responsible for the websites you visit and the information you seek. The controller shall not be held liable for any legal proceedings taken against you:
  • Due to your use of the website or services accessible via the Internet
  • For violating the terms of this privacy policy
  • The controller shall not be held liable for any damages that may occur to you or third parties, including your equipment, as a result of your connection to or use of the website. You agree to refrain from any subsequent (legal) action against the controller.
  • If the controller is involved in a dispute due to your misuse of this website, the controller is entitled to reclaim all subsequent damages from you.
  • By using this website, you acknowledge and accept that the controller shall not be held liable for any damages or legal proceedings resulting from your use of this website or any of its services.


If you have any questions or concerns about our privacy policy, please contact us at email
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